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How can I cancel my lab's subscription?
How can I cancel my lab's subscription?

Cancelling a subscription for your lab

Updated over 8 months ago

In order to cancel your lab’s subscription, the subscription owner will need to follow the below steps:

For a single lab subscription:

  • Select the lab settings button, located on the right hand side of the lab dashboard page.

For Enterprise subscription

  • The settings for the subscription are located at the bottom of the left hand menu for the organisation admin

  • In the lab settings, select the Subscription tab and click View Billing Details

  • This will open in a new tab the Clustermarket billing portal. Click on the lab subscription at the top of the menu and select Cancel Subscription at the bottom.

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