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How can I get customer support?
How can I get customer support?

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Updated over 2 weeks ago

You can contact our team whenever you have questions or require some support with your Clustermarket account.
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Email support is available to all users. Kindly send your questions to [email protected], and we will do our best to help you with your query. You should receive a response within 24 hours, however if you are contacting us on the weekend or over a holiday period, this may take slightly longer.
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Live chat support is available for Enterprise customers. This is accessed by clicking the blue chat icon at the bottom right of the page when logged into Clustermarket. The live chat is monitored during office hours (GMT). Any messages sent outside of these hours will be responded to the following working day. If you would like to find out information on upgrading your account to unlock live chat support, you can also email us at [email protected] and we will be happy to help.


Our knowledge centre with a library of helpful guides and tutorials can also be used by all users.

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