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I want to use an instrument and/or request a service from another lab. How does it work?
I want to use an instrument and/or request a service from another lab. How does it work?

Request services, request equipment, request external access

Updated over 2 years ago

For instruments: if you belong to a lab account, you can search for the instrument name (or with keywords) in the grey search bar at the top. Once you find what you were looking for, please select the desired date and time and send the provider lab a message. You will see the full cost of the booking and would need to pay for it if the provider lab accepts your request. We hold the payment until both sides confirm everything went okay with the instrument utilisation.

For services: if you belong to a lab account, you can search for a service name (or with keywords) in the grey search bar at the top. Once you find what you were looking for, please send the provider lab a message with all important details you think they should be aware of. If they think they can help you, they will send you a quote based on the work requested. If you accept their quote, you would need to pay for it and coordinate the work with the provider lab. We hold the payment until both sides confirm everything went okay with the service and work requested.

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